Privacy Policy & Cookies

Privacy Policy

LINKS TO OTHER ORGANISATIONS

No mention of any organization, company or individual, whether on these pages or on other websites to which these pages are linked shall imply any approval or warranty by us as to the standing and capability of such organizations, companies or individuals. We take no responsibility for anything that might occur when you visit any other website. When you click on a link you will leave this website. We provide links to other websites purely for you convenience.

LIMITATION OF LIABILITY

We will not be liable for any loss of revenue, loss of profit, loss of contract, loss of business or any anticipated savings, loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with this agreement.

We also have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.

INDEMNITY

You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party.

TRADE MARKS & COPYRIGHT

Our trademarks include (amongst others) the Cyclopaedia Limited brand, brand name, logos and marks.

These trademarks are in use and/or registered in more than one country and your use and access of our website does not give you any rights to use our trade marks.

All other trademarks are the property of their respective owners.

All content included on this website (including, without limitation, the trademarks of Cyclopaedia Limited, logos, graphics, text, photos, designs, logos, icons, images, data and software) is the property of Cyclopaedia Limited, its affiliates and licensors and as such is protected by international and UK copyright and other intellectual property laws.

Any copyright or other intellectual property in these web pages is owned by, or licensed to us. It is absolutely prohibited for you to reproduce all or any part of the contents of this website except in accordance with this agreement.

We grant you the following limited license to copy the contents of this website: 

You may download or print pages from this web site BUT ONLY for your own personal use and you may not make any modification to them.

You may re-copy, extract or forward pages from this website to a third party for their personal use only, provided you: 

Do not make any modifications to the extract or pages before re-copying, extracting or forwarding

Acknowledge that the extract is from this website

Include the URL address of this website on the extract

Notify the third party that use and further copying of the extract by them is subject to the terms of this license.

The following acts are forbidden under the limited license granted to you: 

You may not incorporate any part of this website into any other work or publication, including incorporation into an electronic work without our prior written consent.

You may not frame this website within any website controlled by you.

NOTICES

Any notice, which we are required to give to you regarding the services, may be sent by e-mail or first class-post to the address provided by you on registration (or as amended from time to time).

Unless otherwise explicitly stated, notices to us must be sent by email to shop@cyclopaedia.ltd.uk

Notices sent by e-mail are deemed to be received 24 hours after an e-mail is sent unless we receive a failure notice that the e-mail address is invalid is received. Registered mail and first class-post will be deemed received 3 days following the date of mailing.

GENERAL

This Agreement sets forth the entire understanding and agreement between us.

We may amend this agreement at any time by posting an amended agreement on our website. Any amended agreement will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting.

Nothing in this agreement shall create or be construed to imply any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and us. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

You cannot assign this agreement but we may assign it at our sole discretion.

Our failure to act with respect to a breach by you or others shall not be considered as a waiver of our right to act with respect to subsequent or similar breaches. 

Any person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise.

GOVERNING LAW

These terms of use are governed by and construed in accordance with the laws of England and Wales and you agree that the Welsh courts will have exclusive jurisdiction for any dispute under this agreement.

The laws of your country may be different from English & Welsh law and there may be additional legal requirements for you to use our website or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our website and services. 

We cannot monitor the laws of every country and it is your responsibility to ensure that your use of our website and services is legal.

CONTACTING THE WEBSITE

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact shop@cyclopaedia.ltd.uk

What we need to collect from you and why

When you shop with Cyclopaedia Limited, there are different ways we gather information about you: 

  • When you register with us, we ask for information such as your name, e-mail address, delivery address and contact details. We keep a record of this information. All this is necessary for us to recognize you as a registered customer and to fulfil the orders you place with us.
  • We keep a record of your purchases with us; this means we can send you the most relevant offers. It also means we can deal a lot quicker with any problems you may experience with your order.
  • We keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you''ve had with our products or services.

COOKIES

Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user''s identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can''t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user''s e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site. 

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user''s preferences or registration details for a future visit. The Cyclopaedia Limited website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly. 

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognizes that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used (which is exactly what we are doing here!), and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org lastly; the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org However, you should be aware that the Cyclopaedia Limited website (in common with most other shopping web sites) will not work without cookies.

HOW WE USE YOUR PERSONAL DATA

All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:

  • Dealing with orders and accounts for the supply of our goods and services. 
  • Planning and managing Cyclopaedia Limited business activities, including analyzing customers'' shopping habits and preferences. 
  • Research. 
  • Providing you with information about the products and services we offer. 
  • Assessing your request for delivery of goods and services from us where we may make enquiries about you including searching your records held by organizations like Equifax and credit reference agencies. At all times where we use or disclose your information it will remain secure.

There are only three circumstances where we may share some of your data with others:

  • We need to provide agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function. 
  • In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business). 
  • We NEVER make names and addresses or other information available to other companies who want to sell you products even if we think they may interest you, unless you tell us to. If you do wish to receive such offers and information from related companies and brands please email shop@cyclopaedia.ltd.uk with your name and address.

DATA OVER THE INTERNET

The internet is a global network - therefore there are cases where your data travels internationally. We want you to know that if you visit or shop with Cyclopaedia Limited, you''re agreeing and authorising us to process data in this way.

FURTHER INFORMATION

If you have questions about your personal data or our privacy policy, please contact us at shop@cyclopaedia.ltd.uk to see all the information we have about you, and to correct any inaccuracies. 

WEBSITE SECURITY

All Cyclopaedia Limited online purchases take place in a safe environment using the latest security technology to protect our customers.

We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version 3 support this security.

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Cyclopaedia :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Cyclopaedia uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Cyclopaedia website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Cyclopaedia do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 02920 377 772 or via our contact us page link at the top of the page.