Cookie policy

COOKIES
Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user''s identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can''t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user''s e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site. 

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user''s preferences or registration details for a future visit. The Cyclopaedia Limited website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly. 

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognizes that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used (which is exactly what we are doing here!), and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org lastly; the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org However, you should be aware that the Cyclopaedia Limited website (in common with most other shopping web sites) will not work without cookies.

HOW WE USE YOUR PERSONAL DATA
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:
  • Dealing with orders and accounts for the supply of our goods and services. 
  • Planning and managing Cyclopaedia Limited business activities, including analyzing customers'' shopping habits and preferences.
  • Research.
  • Providing you with information about the products and services we offer.
  • Assessing your request for delivery of goods and services from us where we may make enquiries about you including searching your records held by organizations like Equifax and credit reference agencies. At all times where we use or disclose your information it will remain secure.
There are only three circumstances where we may share some of your data with others:
  • We need to provide agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function. 
  • In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).
  • We NEVER make names and addresses or other information available to other companies who want to sell you products even if we think they may interest you, unless you tell us to. If you do wish to receive such offers and information from related companies and brands please email shop@cyclopaedia.ltd.uk with your name and address.
DATA OVER THE INTERNET
The internet is a global network - therefore there are cases where your data travels internationally. We want you to know that if you visit or shop with Cyclopaedia Limited, you''re agreeing and authorising us to process data in this way.

FURTHER INFORMATION
If you have questions about your personal data or our privacy policy, please contact us at shop@cyclopaedia.ltd.uk to see all the information we have about you, and to correct any inaccuracies. 

WEBSITE SECURITY
All Cyclopaedia Limited online purchases take place in a safe environment using the latest security technology to protect our customers.

We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version 3 support this security.

Our Website Cookies Policy
A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:
  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.

Our use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Cyclopaedia :
  • First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
  • Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies
*Cyclopaedia uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.